Legal

Terms and Conditions

Please read all these Terms and Conditions

When registering to use the Website you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.

Members are subject to using the membership of the website and mock assessment tools for their own personal goals and are able to use the resources provided in the club at any time during their subscription period. Members understand that this is not a one on one based coaching experience, unless they have specifically booked a one-to-one session and are required to learn the material on their own time. Members understand that it is up to them to determine the success of their time using the provided materials and is not up to SafeSeas Training to determine how members study. Members can request additional materials within the club, please send requests to Sarah.lovell@safseastraining.co.uk and this will be considered on a case-by-case basis

The average response rate for questions in the community 1-2 business days.

We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

If scheduling a one-to-one coaching session, changes to date or time, must be made in writing with 48 hours notice. If a candidate is more than 15 minutes late for their session, the session will be cancelled. If a candidate shows up late for their allotted time, additional time will not be offered.

Billing and Refund Policy

As stated on the website, the virtual learning platform and mock assessment tools are monthly subscription. The virtual learning platform is a recurring payment, the mock assessment tools will need to be manually reviewed every 30 days. Members will have access to the virtual learning platform on a month to month basis for as long as they wish to remain a member. There are no hidden contracts within the member, you are not obligated to remain for any specific time frame and can subscribe and unsubscribe at any time. If there is a failure to pay a recurring membership fee, the membership will be terminated after the grace period (the system will automatically attempt up to 3 times to process the payment).

If you are unhappy for any reason, you can request a refund within 3 days of joining which will result in my membership being cancelled. This will also stop access to the learning platform. It is up to members to contact support sarah.lovell@safeseastraining.co.uk

to request the refund in that time – they do not occur automatically.

I understand that if I wish to cancel after 3 days of joining, no refunds will be given and it is my responsibility to cancel.

No usage on the account does not qualify as a reason for refunds, as it is up to members to determine how long they wish to remain using the platform and mock assessment tools.

By joining the membership, you as the member understand that it is fully your responsibility to keep your account in good standing, or to terminate the membership as you wish.

To cancel your membership, you can log in on a computer or desktop and select ‘purchases’ – select ‘subscriptions’ – select ‘cancel subscription’. You will lose access immediately and will not be charged again after your cancellation.

For one-to-one coaching sessions, payment must be made 48 hours before the booking, if the payment is not made, the session will be cancelled.

If you have any questions or concerns please contact us at: Sarah.lovell@safeseastraining.co.uk

For the purposes of these Terms and Conditions:

‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.

‘GDPR’ means the UK General Data Protection Regulation.

‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you.

Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;

we will only Process Personal Data for the purposes identified;

we will respect your rights in relation to your Personal Data; and

Privacy policy

This Privacy Policy applies between you, the User of this Website, and Sarah Lovell trading as SafeSeas Training, the owner and provider of this Website. Sarah Lovell trading as SafeSeas Training takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.safeseastraining.co.uk/legal/.

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data	collectively all information that you submit to Sarah Lovell trading as SafeSeas Training via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR	the UK General Data Protection Regulation;
Sarah Lovell trading as SafeSeas Training, we or us	Sarah Lovell trading as SafeSeas Training of 43, Dumbuck Gardens, G82 1DA;
User or you	any third party that accesses the Website and is not either (i) employed by Sarah Lovell trading as SafeSeas Training and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Sarah Lovell trading as SafeSeas Training and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, www.safeseastraining.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;

a reference to a person includes firms, companies, government entities, trusts and partnerships;

“including” is understood to mean “including without limitation”;

reference to any statutory provision includes any modification or amendment of it;

the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Sarah Lovell trading as SafeSeas Training and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Sarah Lovell trading as SafeSeas Training is the “data controller”. This means that Sarah Lovell trading as SafeSeas Training determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

name;

contact Information such as email addresses and telephone numbers;

financial information such as credit / debit card numbers;

in each case, in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

data is given to us by you; and

data is collected automatically.

Data That is Given to Us by You

Sarah Lovell trading as SafeSeas Training will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, e-mail or through any other means;

when you register with us and set up an account to receive our products/services;

when you make payments to us, through this Website or otherwise;

when you elect to receive marketing communications from us;

when you use our services;

in each case, in accordance with this Privacy Policy.

Data That is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

internal record keeping;

transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this Privacy Policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services).

Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

our employees, agents and/or professional advisors – To allow us to adminster your membership, including answering any queries;

third party service providers who provide services to us which require the processing of personal data – to allow us to use the services of other third party providers to display and run our content and to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;

third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;

in each case, in accordance with this Privacy Policy.

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a user name that is unique to you.

we store your Data on secure servers.

payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sarah.lovell@safeseastraining.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit http://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

Right to erase – the right to request that we delete or remove your Data from our systems.

Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

Right to data portability – the right to request that we move, copy or transfer your Data.

Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: sarah.lovell@safeseastraining.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

Sarah Lovell trading as SafeSeas Training may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Sarah Lovell trading as SafeSeas Training. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

We may also disclose Data to a prospective purchaser of our business or any part of it.

General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

Sarah Lovell trading as SafeSeas Training reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Sarah Lovell trading as SafeSeas Training by email at sarah.lovell@safeseastraining.co.uk.

Attribution

This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

This Privacy Policy was created on 07 April 2024.